FAA: Dallas controllers falsified reports

By Alan Levin, USA TODAY

May 2008

WASHINGTON — Dallas air-traffic controllers hid dozens of safety errors that allowed planes to fly too close together, federal officials said Thursday.

 Air-traffic officials blamed pilots for the errors when air traffic managers were actually to blame, the Federal Aviation Administration (FAA) said. Though most of the incidents were not serious, a handful were classified as significant safety risks, said Hank Krakowski, the agency's newly appointed chief of air traffic.

 The revelations marked the second time in the past two months that federal whistle-blowers raised safety concerns at the FAA. The FAA admitted in March that inspectors overseeing Southwest Airlines allowed the carrier to fly planes that had not received critical safety inspections. A subsequent review of all airlines' maintenance triggered massive groundings after additional safety violations were found, disrupting travel for hundreds of thousands of people.

 A federal watchdog who shepherded whistle-blower allegations in both cases charged that the FAA suffers from a culture of "complacency and cover up."

 "This culture did not develop on its own," U.S. Special Counsel Scott Bloch said. "I believe it happened with the complicity of higher management and could not have been possible without the support of leadership in Washington."

 FAA officials said that the falsification of error reports appears to be limited to Dallas. They announced a series of steps to prevent it from occurring again.

 "We're not going to stand for this," acting FAA Administrator Robert Sturgell said.

 Federal investigators with the Transportation Department's inspector general corroborated allegations from whistle-blowers that air-traffic managers at a FAA facility that monitors flights within 40 miles of Dallas routinely and intentionally falsified reports involving planes that flew too close together, the FAA said.

 The inspector general's office found that controllers claimed that 62 such incidents between November 2005 and July 2007 were the fault of pilots when, in fact, controllers had caused the error. The Inspector General Calvin Scovel's report has not been officially released but was described by the FAA.

 Similar allegations against the Dallas facility were made in 2004 by a whistle-blower and the FAA promised to reform how errors are reported. However, the fixes "were not executed appropriately," and falsification of records continued, Krakowski said.

 Only a handful of the errors were classified as significant safety risks, Krakowski said. The inspector general's office found that the problem was isolated in Dallas, he said.

 Krakowski said he transferred two supervisors at the Dallas facility last January after learning of the charges. Krakowski said he will no longer allow local managers to investigate controller errors. The agency is also introducing a newly developed computer system that automatically tracks when planes get too close. Such systems are already in place for high-altitude traffic, but a new system was designed for the more complex rules that govern flights as they near airports.